Frequently Asked Questions

Feel free to reach out if you don’t see your question answered here!

General

What makes a good tree service company in the Twin Cities?

When you’re comparing the best tree service companies in the Twin Cities, here’s what separates a great tree company from the rest:

  • Proof of insurance: ask for a certificate of insurance. If an uninsured crew damages your home or someone gets hurt on your property, you could be left with the bill.
  • Arborist expertise: ISA certified arborists are trained in tree health and safe work practices, so they’ll tell you when a tree can be saved instead of just cutting it down.
  • A clear, written quote: the price should spell out what’s included, like cleanup, hauling, and stump work, so there are no surprises.
  • Good reviews and references: check Google reviews and ask neighbors who they’ve used.
  • No high-pressure tactics: be wary of door-to-door crews after storms asking for cash up front.

We check every one of these boxes: fully insured, partnered with ISA certified arborists, free quotes, and cleanup included. Give Nick a call with any questions.

What areas do you serve?

We’re based out of Jordan and serve the entire Twin Cities metro. That includes the South and West Metro including Savage, Prior Lake, Shakopee, Jordan, Chaska, Burnsville, Lakeville, and Eden Prairie, as well as Minneapolis, St. Paul, Minnetonka, Maple Grove, Edina, Bloomington, Golden Valley, and Richfield, plus North Metro communities like Brooklyn Park, Brooklyn Center, Coon Rapids, Champlin, and Fridley.

What services do you offer?

Tree removal, tree pruning, cabling and bracing, and emergency storm damage service. If there are any other services you’d like us to provide, let us know and we’ll be happy to give a quote on what’s needed.

Do you offer free quotes?

Yes! Every quote is free with no obligation. Request one online or call Nick directly at 763-447-7682.

How do I know if a tree needs to come down or can be saved?

It comes down to structural condition, decay, disease, and how close the tree sits to your home or power lines. Feel free to reach out and we can come by to give recommendations and options for how to best take care of your trees.

Cost & Estimates

How much does tree removal cost?

It depends on the tree’s height, trunk diameter, condition, and how close it stands to structures, fences, or power lines. A small tree in an open yard costs far less than a large, leaning tree next to a house. We give you an exact number on the spot after walking the site to make sure you get the best option.

What makes a job more expensive?
  • Tree size and trunk diameter
  • Proximity to the house, garage, fence, or power lines
  • Limited access for equipment
  • Whether the tree needs to be taken down in sections (rigging)
  • Debris hauling and cleanup
Is cabling and bracing cheaper than removal?

Usually, yes. Cabling and bracing supports a structurally weak limb or trunk instead of taking the whole tree down, which is typically far less expensive than a full removal. It also, of course, preserves a tree you’d otherwise lose.

Property & Neighbor Questions

Who’s responsible for a tree that sits on the property line?

Boundary trees are generally considered shared property, so removal or major work needs agreement from both neighbors. If a shared tree is hazardous or already causing damage, document it and talk with your neighbor before any work begins — we’re happy to send someone out for a risk assessment that either of you can reference.

Can I cut branches that hang over my property from my neighbor’s tree?

Yes, as long as the tree itself is on your neighbor’s property, you can’t go onto their land to do the work. Minnesota law allows you to cut back anything crossing your property line, provided the cut doesn’t damage or endanger the tree.

Do I need a permit to remove a larger tree?

Some cities require a permit for removing larger trees, but the rules, including size thresholds and which species are covered, vary by city. We’ll help confirm what applies to your property before work begins.

Do trees near water need special permission to remove?

Often, yes. Many cities and watershed organizations regulate tree removal close to shorelines, and if your tree falls within a certain distance of a lake, river, or wetland, a permit may be required. We’ll check this for you and handle the permit process if one’s needed.

Can you work on a tree near power lines?

Yes, with precautions. In some cases the utility company needs to temporarily move the line before we can safely proceed. We’ll flag this during your quote and coordinate with the utility if needed.

Seasonal Timing

When’s the best time of year to prune?

Prune in winter (roughly November to March, while dormant)

  • Oaks: must be pruned only in dormant season; beetles that spread oak wilt are active April to July, so winter is the safe window
  • Shade trees (maple, elm, linden, ash, honeylocust): bare branches make structure easy to see, and wounds close fast once spring growth starts
  • Fruit trees (apple, pear, cherry): standard time for structural pruning, before sap flow and bud break
  • Evergreens (pine, spruce, fir): good for shaping before new growth (“candles”) emerges in spring

Prune in summer

  • Spring-flowering trees (crabapple, magnolia, redbud, lilac): prune right after they finish blooming; they set next year’s flower buds in summer, so winter pruning cuts off the coming spring’s blooms
  • Maples and birches: can technically be pruned in winter, but they “bleed” sap heavily when cut while dormant or just as growth starts. It’s harmless to the tree, just messy, so many people wait until mid-summer once leaves are fully out
  • Evergreens (light shaping only): a second, lighter trim on new growth in early summer

Any time of year, any species

Dead, damaged, diseased, or hazardous branches should come off as soon as they’re spotted: that’s a safety call, not a seasonal one.

Can trees be removed in winter?

Yes, winter is a popular time for it. Frozen, snow-covered ground protects your lawn from equipment, and leafless trees are often easier and safer to bring down.

Storm & Emergency

A tree came down in the storm. What do I do first?

Stay clear of the tree and any downed lines — treat every line as live until a utility crew confirms otherwise. Take photos for insurance if it’s safe to do so, then call us. Our storm damage service runs 24/7 and we prioritize hazardous situations.

Do you offer emergency or same-day service?

Yes. We keep slots open for trees down on a structure, blocking a driveway, or posing an immediate hazard — from fallen trees on homes to hazardous limb cleanup and debris clearing. Call rather than filling out the online form for the fastest response.

Will you work with my insurance company?

We can provide documentation, photos, and an itemized estimate to support your claim. Check with your insurer about their specific requirements before work begins, if the situation allows time for that.

Safety & Insurance

Are you licensed and insured?

Yes. We carry general liability insurance and we partner with ISA certified arborists on every job. We’ll happily provide a certificate of insurance upon request.

Will removal damage my lawn or driveway?

We take pride in our ability to keep your property the way we found it, if not cleaner. We take precautions on every job, but some ground disturbance is possible on soft or wet lawns. We’ll walk the site with you beforehand and flag anything to watch.

What happens to the wood and debris?

Cleanup and haul-away is included in all quotes, and we leave the site clean of debris. If you’d like to keep the wood for firewood, let us know during your quote — we’ll leave it cut to length instead of hauling it off, which also helps reduce the cost of removing material.